Last Updated: [26th May 2025]
30-Day Returns Guarantee
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You have 30 days from receiving your order to return items for a refund or exchange, provided they are:
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Unworn, undamaged, and in original packaging.
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Accompanied by proof of purchase (order number or receipt).
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How to Return an Item
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Initiate a Return: Email [enquiries@winycart.co.uk] with your order number and reason for return.
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Post the Item: Ship the item to:
BARR ENTERPRISE LIMITED
[62, Ashley road, thornton heath, CR7 6HU, London, UK]
London, UK -
Refund Processing:
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Refunds are issued within 7 working days of receiving the returned item.
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Original shipping costs are non-refundable unless the item is faulty.
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Faulty or Damaged Items
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If your item is defective or damaged, contact us within 14 days for a free replacement or full refund, including return shipping costs.
Exchanges
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Exchanges are subject to stock availability. Email us to confirm options.
Non-Returnable Items
For hygiene reasons, the following cannot be returned unless faulty:
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Earrings (pierced jewellery).
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Custom-made or personalised items.
Cancelling Orders
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You may cancel orders within 14 days of purchase (under the Distance Selling Regulations).
Contact Us
For returns assistance, email [enquiries@winycart.co.uk] or call [+44 0 7852706909].